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Can't install Neptune on Tidal Ver. 2.36 #18

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RoSeN16 opened this issue Feb 7, 2024 · 8 comments
Closed

Can't install Neptune on Tidal Ver. 2.36 #18

RoSeN16 opened this issue Feb 7, 2024 · 8 comments

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@RoSeN16
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RoSeN16 commented Feb 7, 2024

Hello!

Just found neptune and was gonna give it a go but when i press "Install Neptune" i do not get the neptune settings options in Tidal. i've tried reinstalling Tidal (Not the Windows store version) and installning Neptune again but that did not work eiter. Im on Windows 11 if that matters at all.

@RoSeN16 RoSeN16 changed the title Can't install Neptune Ver. 2.36 Can't install Neptune on Tidal Ver. 2.36 Feb 8, 2024
@SigillSRGL
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i 2nd this. exact same issue, Running win10 64bit. TIDAL ver. 2.36.2

Running the neptune installer opens the webinstaller as expected but clicking on install instantly pops-up the confirmation but no neptune settings in the app. tried running with admin, tidal closed and open but nothing.

@Kvvanjung
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Same here

@awesmium
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having the same issue with the installer, checked permissions, antivirus, clean install, if it was installing in a weird location but couldnt find anything

[ 2.36.2.54-release (W: 2024.02.21-79-ff5df8393da8292e8fc87f10388130c61db07a5e) (NP: NA) ]

@Inrixia
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Inrixia commented Apr 13, 2024

I've had a few people install it without issue recently so this may no longer be a problem.

If it's still not working I suggest trying to do a clean install and going to where the tidal exe is and ensuring all versions are deleted as sometimes previous versions can stick around.

@MinaPT
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MinaPT commented May 1, 2024

hey, im still having all the same issues even with a fresh install

[ 2.36.2.54-release (W: 2024.04.30-90-f46d10aa0c63a99c85f7b36e1b84efc94c1c5e45) (NP: 3.1.4.221) ]

@Inrixia
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Inrixia commented May 1, 2024

Also make sure you don't have Tidal open when installing.

If you are still having issues @twnlink lurks in my neptune discord https://discord.com/invite/jK3uHrJGx4

@Crypto-Spartan
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I was able to install neptune, but i can't enable any of the plugins that i installed

@twnlink
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twnlink commented May 22, 2024

should work lol

@twnlink twnlink closed this as completed May 22, 2024
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