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Multipliers: How the Best Leaders Make Everyone Smarter 1st Edition

by Liz Wiseman (Author), Greg Mckeown

4.4 1,259 ratings

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Wall Street Journal Bestseller

A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.

ISBN-10

0061964395
ISBN-13

978-0061964398
Edition

1st
Publisher

HarperBusiness
Publication date

June 15, 2010
Language

English
Dimensions

6 x 0.97 x 9 inches
Print length

288 pages
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Popular Highlights in this book

What are popular highlights?

It isn’t how much you know that matters. What matters is how much access you have to what other people know. It isn’t just how intelligent your team members are; it is how much of that intelligence you can draw out and put to use.
Highlighted by 3,545 Kindle readers
The Diminisher is an Empire Builder. The Multiplier is a Talent Magnet.
Highlighted by 2,520 Kindle readers
Finding people’s native genius and then labeling it is a direct approach to drawing more intelligence from them.
Highlighted by 2,378 Kindle readers

Editorial Reviews

From Publishers Weekly

Drawing on interviews with more than 150 executives and on her own experience as a former executive at the Oracle Corporation and the former vice president of Oracle University, Weisman argues that executives fall into two distinct leadership categories: Multipliers and Diminishers. Unsurprisingly, Multipliers turn out to be better leaders: unlike Diminishers—self-centered empire builders who tear employees down—Multipliers attract talent, liberate employees to do their best and step out of their comfort zones, make decisions rather than promoting unproductive debate, and invest in human capital. While spotlights on such Multipliers as Mitt Romney, a Talent Magnet at Bain Capital and beyond, and Steven Spielberg, who fosters an open environment on his film sets, are appealing and instructive, the major points are repetitive. Chapters drag on after descriptions of distinctive Multiplier or Diminisher behavior have been made. The breadth of the material is better suited for a lengthy article than a full business book, and the effort to stretch it into a longer work diminishes the meaningful research. (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

Why do some genius-level leaders seem to drain intelligence and performance out of the people around them, while others stimulate, motivate, and get so much more out of their work associates? Wiseman labels the former group, people who need to be the smartest person in the room, as diminishers, while the latter are multipliers, people who use their smarts to stimulate and enhance the creativity of the group. Both authors are connected with the Wiseman Group, a leadership research center that advises senior executives and provides workshops and leadership assessments around the world. By analyzing 150 executives across America, Europe, Asia, and Africa, the authors have identified what they consider the five most important disciplines that help managers to think and act more like multipliers, bringing people together, and giving others on the team more freedom, power, and responsibility, which ultimately generates self-worth and satisfaction. The book is a well-organized sytem that could be used as a personal tool or as a workbook for team-development seminars. --David Siegfried

Review

“A well-organized system that could be used as a personal tool or as a workbook for team-development seminars.” (Booklist)

“The authors succeed brilliantly in addressing a critical but unexplored phenomenon-- how leaders unleash smarts and capability in others. Multipliers is a must read for all those who aspire to lead in the knowledge economy.” (C.K. Prahalad, Paul and Ruth McCracken Distinguished University Professor, University of Michigan and author of The Fortune at the Bottom of the Pyramid)

“As Lincoln famously put the question: How do leaders ‘bring out the better angels of our nature?’ Multiplers gets closer to answering this fundamental leadership question than anything I’ve read in years.” (—Warren Bennis, Distinguished and University Professor at the University of Southern California and author of Still Surprised: A Memoir of of a Life in Leadership.)

“This book will speak to every CEO and CFO. Multipliers get so much from their people that they effectively double their workforce for free.” (—John Doerr, General Partner, Kleiner Perkins Caufield & Byers)

“Every so often a book comes along that forces us to ask important and difficult questions of ourselves. Multipliers is such a book. Liz Wiseman and Greg McKeown challenge us to imagine a dramatically more productive future for our organizations” (—Tim Brown, CEO, IDEO)

“In over 30 years of evaluating executives it was clear to me that some achieved much more than others, but it wasn’t always clear why. Wiseman and McKeown present a fresh and compelling analysis of how Multipliers create value while others destroy it.” (—Tom Friel, Former CEO and Chairman of the Board, Heidrick & Struggles)

“Multipliers is a great manifesto for today’s leaders. The authors provide a hands-on guide showing leaders how to make their total organization smarter by tapping the brainpower of everyone at all levels. A very timely and insightful book.” (Noel Tichy co-author of Judgment with Warren Bennis, and Professor of Management & Organizations at the University of Michigan)

“We’ve all known Multipliers—people who bring the best, not the worst, out of everyone around them. They’re a company’s greatest resource. If you want to learn how to become a Multiplier or transform others into genuine Multipliers, read on.” (—Kerry Patterson, bestselling author, Crucial Conversations)

“A fascinating book that shows how mindsets shape the way people lead. This book will forever change the way we think about leadership.” (—Carol Dweck, Lewis & Virginia Eaton Professor of Psychology, Department of Psychology, Stanford University; author of Mindset)

“Wiseman and McKeown’s insights are helpful, practical, and relevant. Any leader who needs to get more done with the same (or fewer) resources will find this book a gift and a valuable resource.” (—Dave Ulrich, Professor, Ross School of Business, University of Michigan)

“As managers around the world grapple with a complex economic environment, this book provides a rich roadmap for extracting the full value of the people in their organizations. This book is a great investment for anyone managing a business in the innovation marketplace.” (—Jeff Henley, chairman of the board, Oracle Corporation)

“Multipliers is a compelling read. A must have manual for any in a leadership position or aspiring to become a leader. It’s obvious Liz Wiseman and Greg McKeown did their homework and those of us who read Multipliers are all the better for it.” (—Byron Pitts, 60 Minutes)

“This engaging and subversive book asks a vital question: “How can we grow and harness human talent to address the great issues of our day?” Multipliers makes us rethink many of our old assumptions.” (—Gareth Jones, visiting professor, IE Madrid; coauthor, Why Should Anyone Be Led by You?)

“This book touches upon such a fundamental truth about leadership—one that has been waiting to be named, explored, and finally addressed. Liz and Greg have created a language that will be with us for a very long time impacting millions.” (Verne Harnish, Founder, Entrepreneurs' Organization (EO), CEO, Gazelles)

“Multipliers is brilliant and extraordinarily timely! It belongs on the bookshelf of every leader-and every leadership scholar.” (—Roderick M. Kramer, William R. Kimball Professor of Organizational Behavior, Stanford University Graduate School of Business)

From the Back Cover

Are you a genius or a genius maker?

We've all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people's heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less.

In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.

In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use—even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.

About the Author

Liz Wiseman is a researcher, executive advisor, and speaker who teaches leaders around the world. She is a former executive and the author of the bestselling books Multipliers: How the Best Leaders Make Everyone Smarter and The Multiplier Effect: Tapping the Genius Inside Our Schools. Liz has been listed on the Thinkers50 ranking and named as one of the top ten leadership thinkers in the world.

Greg McKeown is a partner at The Wiseman Group, where he leads the workshop and assessment practice and teaches around the world. Originally from London, England, Greg holds an MBA from Stanford University.

Product details

Publisher ‏ : ‎ HarperBusiness; 1st edition (June 15, 2010)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 288 pages
ISBN-10 ‏ : ‎ 0061964395
ISBN-13 ‏ : ‎ 978-0061964398
Item Weight ‏ : ‎ 15.6 ounces
Dimensions ‏ : ‎ 6 x 0.97 x 9 inches

Best Sellers Rank: #122,443 in Books (See Top 100 in Books)
- #1,211 in Business Management (Books)
- #1,738 in Leadership & Motivation
- #2,737 in Unknown

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4.4 1,259 ratings

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Liz Wiseman

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Liz Wiseman is a researcher and executive advisor who teaches leadership to executives around the world. She is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work.

She is the CEO of the Wiseman Group, a leadership research and development firm headquartered in Silicon Valley, California. Some of her recent clients include: Apple, AT&T, Disney, Facebook, Google, Microsoft, Nike, Salesforce, Tesla, and Twitter. Liz has been listed on the Thinkers50 ranking and in 2019 was recognized as the top leadership thinker in the world.

She has conducted significant research in the field of leadership and collective intelligence and writes for Harvard Business Review, Fortune, and a variety of other business and leadership journals. She is a frequent guest lecturer at BYU and Stanford University and is a former executive at Oracle Corporation, where she worked as the Vice President of Oracle University and as the global leader for Human Resource Development.

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@joemcfddn

Great leadership book to improve your leadership view and style!

Reviewed in the United States on April 7, 2016

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I wanted to take a moment to share a great leadership book I read through in 2015 that continues to shape and challenge the way I lead others. Multipliers: How the Best Leaders Make Everyone Smarter

Leadership
Much of what constitutes good leadership can be summarized in two words: respect and selflessness.
How we relate to those two words will determine how we lead. Consider two assumptions that lie at the opposite ends of the spectrum:

• Really intelligent people are a rare breed and I am one of the few really smart people. People will never be able to figure things out without me. I need to have all the answers.

• Smart people are everywhere and will figure things out and get even smarter in the process. My job is to ask the right questions.

What you believe has a big impact on the performance, engagement, loyalty and the transparency you find with those you lead and interact with. In Multipliers: How the Best Leaders Make Everyone Smarter, authors Liz Wiseman and Greg McKeown refer to those with the mindset represented by the first assumption as Diminshers and those with the mindset represented by the second assumption as Multipliers. It explains why some leaders create intelligence around them, while others diminish it.

The value of Multipliers is that is shows what these assumptions about people look like in practice and how they are reflected in your behavior. How would you approach your job differently if you believed that people are smart and can figure it out? With a Multiplier mindset, people will surprise you. They will give more. You will learn more. What kind of solutions could we generate if you could access the underutilized brainpower in the world? How much more could you accomplish?

It’s not that Diminishers don’t get things done. They do. It’s just that the people around them feel drained, overworked and underutilized. Some leaders seem to drain the “intelligence and capability out of the people around them. Their focus on their own intelligence and their resolve to be the smartest person in the room [has] a diminishing effect on everyone else. For them to look smart, other people had to end up looking dumb.” In short, Diminishers are absorbed in their own intelligence, stifle others, and deplete the organization of crucial intelligence and capability.

Multipliers get more done by leveraging (using more) of the intelligence and capabilities of the people around them. They respect others. “Multipliers are leaders who look beyond their own genius and focus their energy on extracting and extending the genius of others.” These are not “feel good” leaders. “They are tough and exacting managers who see a lot of capacity in others and want to utilize that potential to the fullest.”

The authors have identified five key behaviors or disciplines that distinguish Multipliers from Diminishers. You are not either/or but are somewhere along a continuum. These are all learned behaviors and have everything to do with how you view people. We don’t have to be great in all disciplines to be a Multiplier, but we have to be at least neutral in those disciplines we struggle with.

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iamnotjosh

This is a wonderful book which outlines the bread of butter of effective ...

Reviewed in the United States on June 8, 2017

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This is a wonderful book which outlines the bread of butter of effective leadership. "Multipliers" bring out intelligence, skill, and unique contributions from team members. Perhaps the most helpful aspect of this book is chapter-by-chapter explanation of the Multiplier principles. Of special appreciation in the book is the approach of leading with humility by focusing on what others can contribute, and not on one's greatness. Leaders of all levels across various industries should read this book and apply its principles.

However, there are weaknesses with the book, which explains the four-star rating of this review:

-The concept of the "Multiplier" is presented as if having been discovered in this book's research. Effective leaders have existed for thousands of years, and have understood these principles. An improvement to this book would be to tone down the claim of originality and provide more historical examples of "Multipliers" and not rely on so many contemporary examples.

-The cookies are too low. The book's content is intellectually elementary and is almost too easy to read or boring at some points. Much of the content relies too heavily on stories. As a result, the book could have been considerably shorter.

-Too politically correct. One could apply chapter four, "The Challenger" in challenging the politically correct assumptions made in this book. Such include chapter 3, "The Liberator," which relies on the assumption that hierarchical organizations breed tyrants. No real explanation of this is provided. Other examples include listing persons such as Obama and Hillary wonderful leaders. Real people exist who believe that such folks should not be in leadership at all.

-Bay Area Bubble. Many of the stories, examples, and vocabulary come right out of Silicon Valley. At times the author does not seem to realize that there is a world outside of the Bay Area, in which are industries not directly related to technology.

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Daphne

One of the BEST leadership books EVER!

Reviewed in Canada on September 7, 2023

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Such a gem of a book for all types of leaders. I love the concept of multipliers and the fabulous, simple yet effective strategies offered in this book to help keep our accidental diminishers at bay! A must-read for all leaders!

Aditya Tah

Fascinating and intriguing

Reviewed in India on February 17, 2021

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It's a must have book for aspiring leaders who want to lead to make a difference and leave a legacy behind !

efraín arévalo

Multipliers

Reviewed in Mexico on November 6, 2016

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Una lectura obligada para las personas que tienen personas a su cargo. También es esencial para personas que están involucradas en puestos claves de una organización.

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Marianne

Excellent read

Reviewed in the Netherlands on January 14, 2017

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This is an excellent book for leaders to read and contemplate their own leadership style. It is also very useful for people who are looking for a new workplace as it will help you understand whether the kind of leader you work for is helping you to build career or whether he or she is putting you at risk of never being able to take the next step.

Derndinger Julia

best book for leadership

Reviewed in Germany on March 17, 2017

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learned so much, good if you could also watch key note of Liz Wiseman online or go to a seminar. But book I learned the most out of.

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